Brighter customers

We want to change banking for the better. For the brighter. Helping you manage your money in a way that works for you.

Brighter for all

When you join The Cumberland, you become part of our Society. This means that we put your interests first in everything we do.

We champion the individual

Our lending decisions are made by real people, because they’re about real people. From small businesses to later-life borrowers, we’re here for you.

A different approach to tech

The technology we use is all about making your life easier, from Internet Banking and our Mobile App to providing online help and support via our webchat service.

Happy customers

Making your life brighter – it’s why we’re here. Don’t just take our word for it though. Independent surveys show we officially have the happiest banking customers in the UK, and Feefo’s Gold Trusted Service award.